• What areas does BookNexa serve?

    BookNexa proudly serves Hayward, Castro Valley, San Leandro, Union City, Fremont, Oakland, and surrounding Bay Area communities. If you're outside these areas, contact us—we may still be able to accommodate your request.


    Are you a mobile notary?

    Yes. BookNexa is a fully mobile notary service. We travel to your home, office, hospital, senior living community, rehabilitation facility, coffee shop, or another mutually agreed-upon location.


    How do I schedule an appointment?

    Appointments can be scheduled online, by phone, or through our contact form.


    Do you offer same-day appointments?

    Whenever our schedule allows, we gladly offer same-day and emergency appointments. Contact us as early as possible for availability.


    Do you work evenings and weekends?

    Yes. Evening and weekend appointments are available by appointment. Appointments outside normal business hours may include an additional Mobile Service Fee.


    Do you speak Spanish?

    Yes! We proudly serve clients in both English and Spanish.


    How quickly will someone respond?

    We strive to respond to all inquiries as quickly as possible, often on the same business day.


    Can I request a quote?

    Absolutely. Contact us with your document type, location, and preferred appointment time for a personalized estimate.


    Can I text instead of calling?

    Yes. Feel free to call, text, email, or submit the online contact form—whichever is most convenient for you.


    Are you licensed and insured?

    Yes. BookNexa is operated by a commissioned California Notary Public and Certified Loan Signing Agent committed to professionalism and accuracy. Booknexa is bonded and insured. 


    Why should I choose BookNexa?

    BookNexa is a Latina-owned, woman-owned business providing professional, bilingual, mobile document services. We are committed to punctuality, accuracy, convenience, and exceptional customer service.


  • What should I bring to my appointment?

    Please have:

    • A valid government-issued photo ID

    • Your unsigned document(s)

    • Any required witnesses (if applicable)

    Do not sign your document before the appointment unless instructed to do so.


    Can you travel to hospitals or nursing homes?

    Yes. We frequently travel to hospitals, assisted living communities, rehabilitation centers, skilled nursing facilities, and private residences.


    Can you notarize documents from another state?

    Yes. As long as the notarization takes place in California and complies with California law, we can notarize documents intended for use in another state.


    What types of identification are accepted?

    We accept government-issued identification permitted under California law, including driver's licenses, state IDs, U.S. passports, and certain foreign passports.


    Can you explain my documents?

    No. California law prohibits notaries from explaining legal documents or providing legal advice.


    Can you prepare legal documents?

    No. BookNexa is not a law firm. We cannot prepare legal documents or advise which forms you should complete.


    What documents do you notarize?

    We notarize many common documents, including:

    • Powers of Attorney

    • Trusts

    • Affidavits

    • Consent Forms

    • Medical Documents

    • Estate Planning Documents

    • Business Documents

    • Contracts

    • Vehicle Documents

    • School Forms

    • Travel Authorization Forms

  • What is an Apostille?

    An Apostille certifies the authenticity of certain public documents so they may be recognized in countries participating in the Hague Apostille Convention.


    Do you issue Apostilles?

    No. The California Secretary of State issues Apostilles. BookNexa assists with preparing and submitting your documents to make the process easier.


    How long does the Apostille process take?

    Processing times vary depending on document type and state processing times. Expedited options may be available.


    Do all documents require notarization first?

    No. Some documents require notarization before receiving an Apostille, while certified public records follow a different process. We'll review your documents and guide you accordingly.


    What documents can receive an Apostille?

    Examples include:

    • Birth Certificates

    • Marriage Certificates

    • Death Certificates

    • Diplomas

    • School Transcripts

    • Powers of Attorney

    • Corporate Documents

    • Adoption Documents


    Can you obtain Apostilles for documents from another state?

    We primarily assist with California-issued documents. Contact us if your documents originated in another state so we can discuss your options.


  • What is a Loan Signing Agent?

    A Loan Signing Agent is a commissioned notary specially trained to facilitate mortgage and real estate closings.


    What loan documents do you handle?

    We assist with:

    • Purchases

    • Refinances

    • HELOCs

    • Reverse Mortgages

    • Seller Packages

    • Loan Modifications


    How long does a loan signing take?

    Most appointments last between 45 and 90 minutes.


    Can you explain my loan documents?

    No.Only your lender, escrow officer, or attorney can explain the legal or financial terms of your documents.


    Do you work with title companies?

    Yes. We proudly work with title companies, escrow officers, signing services, attorneys, and lenders.


  • Who do you provide bookkeeping services for?

    We work with entrepreneurs, freelancers, startups, and small businesses looking to keep their finances organized and accurate.


    Are bookkeeping services remote?

    Yes. All bookkeeping services are performed remotely, allowing us to serve clients throughout California and beyond.


    What bookkeeping services do you provide?

    Services include:

    • Monthly Bookkeeping

    • Bank Reconciliations

    • Accounts Payable

    • Accounts Receivable

    • Financial Reporting

    • Bookkeeping Cleanup

    • QuickBooks Support


    Do you prepare taxes?

    No. We help maintain organized financial records so your CPA or tax preparer has accurate information.


    Do you work with QuickBooks?

    Yes. We primarily support QuickBooks Online and can discuss other accounting software during your consultation.